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Privacy Policy

Last updated: [Month Day, Year]
Template — have your attorney review and adjust for your state before publishing.

1. Who we are

This policy explains how Calmdesk collects and uses information when you visit our website or use our product. Contact: [privacy@yourdomain.com].

2. Information we collect

Account details (name, email, company), billing details (handled by our payment processor), product usage data, and content you add to the service.

3. How we use it

To provide and improve the service, support you, send product and billing emails, keep the service secure and meet legal obligations. We do not sell personal data.

4. Customer data

Data you store in the product belongs to you. We process it on your instructions and don’t use it to train models [unless you opt in]. [Confirm.]

5. Subprocessors

We use vetted providers for hosting, email, analytics and payments. [Link to subprocessor list.]

6. Cookies

We use essential cookies to run the product and analytics cookies to improve it. You can manage cookies in your browser.

7. Security

Encryption in transit and at rest, access controls and regular reviews. [Add certifications, e.g. SOC 2, when real.]

8. Retention

We keep account data while your account is active and delete it within [00] days after closure, unless the law requires otherwise.

9. Your rights

Depending on where you live (for example under GDPR or CCPA), you can access, correct, export or delete your data. Email us to make a request.

10. International transfers

Data may be processed in [country]. We use appropriate safeguards for transfers.

11. Changes

We’ll update the date above and notify you of material changes.

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